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Shipping Costs |
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Standard delivery £4.95
We like to allow up to 10 days for delivery to UK mainland (exceptions apply) when products are in stock. However our standard service does provide a 48 hour delivery service, so in quieter times delivery is normally within 2-3 days. All parcels must be signed for. Any backorders will be sent free of charge to mainland addresses.
Unfortunately the following areas are not included within our standard service.
Channel Islands, Isles of Scilly, Isle of Man, Republic of Ireland (Please see the costing information below)
Guaranteed Next Working Day (within the UK, 48hrs in Eire) £9.95
Guaranteed Next Working Day before 12 noon(within the UK) £14.95
Guaranteed Next Working Day after 12 noon (within the UK) £14.95
Guaranteed Next Working Day SCHOOL RUN between 9.30am and 2.30pm (within the UK) £14.95
For special delivery on a Saturday (within the UK) £19.95
You must place the order before 12 noon the day before to qualify for any next day services. (If you place your order over the weekend it won't be processed until Monday, so delivery therefore will be before noon on Tuesday.)
Outside the UK, Europe and International
Our European service delivers within 2-3 days of despatch, internationals can take anything between 5 - 12 days. Parcels can be tracked and must be signed for. The prices below are per box. (up to 30kg per box, or by volume HxWxD, whichever is the greater)
"Outlying UK" £12.00
Channel Islands
Isles of Scilly
Isle of Man
Republic of Ireland
"Near Europe" £13.00
Belgium
Luxembourg
Netherlands
Denmark
France
Germany
"Mid Europe" £22.00
Italy
Portugal
Spain
"Rest of the World" Parcels will be charged at cost per parcel.We strongly advise contacting us before ordering to confirm postage charges to avoid any disappointment.
Please contact us by email at sales@holz-toys.co.uk
Unfortunately due to tightening import restrictions, we are no longer able to despatch to USA or Canada.
Backorders are not normally held for overseas addresses unless extra carriage is paid (at cost) by the consumer. However, we are willing to hold whole order to wait for out of stock items as long as the order is paid for in full.
Returns information
Please send items you need to return to:
Holz Toys
Long Rock
Penzance
Cornwall
TR93 0HT
Please include a note describing the reason for return, the invoice number and your account reference.
Gift Wrapping
This service is £4.95 per item. Please contact us for more information as some items cannot be gift wrapped. |
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Special
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